Let’s Talk

Please note: as a result of the recent pandemic, there has been an increase in demand for eating disorder treatment across the province of Ontario. Eating disorder treatments for all ages are currently experiencing longer wait times; both BANA (adults) and weCHC-Teen Health (adolescents) are facing service delays.

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For ADULTS:

Our current wait time for treatment, once assessment is complete, is approximately: 10-12 months

Wait times for adolescent services may vary, and are determined by the Teen Health Centre.

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For PARENTS:

If you are a parent seeking more information, please contact the Teen Health Centre, or alternatively browse our resource page under the drop-down menu “Family and Friends”.

Please note, BANA does not treat individuals under the age of 20; adolescents are referred to the Teen Health Centre.

For more on supporting an adolescent with an ED, visit:
http://www.canped.ca/

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For MEDICAL PROFESSIONALS:

If you are a medical professional wanting to learn more about supporting your patients during the interim period, visit: 
AED Medical Care 4th Edition

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For all individuals seeking support, we recommend regular medical monitoring with your primary care practitioners while you await our services in order to monitor and ensure your safety.

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We apologize for the delays; we are working hard to manage and reduce our current wait times. Thank you for your patience.

BANA clinical services are limited to Windsor and Essex County (Ontario).

CONTACT US

Address

1500 Ouellette Avenue #100
Windsor, ON N8X 1K7

Business Hours

By Appointment Only
Monday – Friday: 8:30am -4:30pm
Saturday, Sunday: Closed

Phone

Office: (519) 969-2112
Fax Services: (519) 969-0227
Intake Requests: 1-855-969-5530

(Intake Form Below)

Social Media

INTAKE REQUEST

BANA, provides centralized intake for new client inquiries and referrals for residents of Windsor and Essex County. This service is provided to all ages and free of charge (Ontario residents).

Intake Services

GENERAL INQUIRY

Didn’t find what you were looking for?
Want to know more?
How can we help?
Click below to let us know.

General Inquiry

FEEDBACK
FORM

If you have any concerns with your service or positive feed back to share, we ant to hear from you. Follow the link to share with us.

Feedback Form

HEALTH PROGRAM

Looking to request our Health Promotion Team? Follow the link to our easy request form
and book today!

HP Request Form
To reach a staff member click here

New Inquires

**Please be advised that the above number and email and the form below are not monitored 24/7 and are not crisis services.

If you are in crisis in the Windsor-Essex Area please contact the Community Crisis Centre at 519-973-4435.

Depending on your health needs, there are many different local health care services available to you. While in many cases it is necessary to visit an emergency room, there are often other options available for non-emergency ailments.  For a list of open medical clinics in your area (Ontario) visit www.clinicseeker.com

Call Toll Free

1-855-969-5530

Direct access via Transit Windsor 1A and C1 routes. Ottawa 4 route is 2 blocks north.

Free parking on south side of building – access from either Ouellette or Dufferin

VIEW WINDSOR TRANSIT ROUTES