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Please note: as a result of the recent pandemic, there has been an increase in demand for eating disorder treatment across the province of Ontario. Eating disorder treatments for all ages are currently experiencing longer wait times; both BANA (adults) and weCHC-Teen Health (adolescents) are facing service delays.



Our current wait time for treatment, once assessment is complete, is approximately: 10-12 months

Wait times for adolescent services may vary, and are determined by the Teen Health Centre.



If you are a parent seeking more information, please contact the Teen Health Centre, or alternatively browse our resource page under the drop-down menu “Family and Friends”.

Please note, BANA does not treat individuals under the age of 20; adolescents are referred to the Teen Health Centre.

For more on supporting an adolescent with an ED, visit:



If you are a medical professional wanting to learn more about supporting your patients during the interim period, visit: 
AED Medical Care 4th Edition


For all individuals seeking support, we recommend regular medical monitoring with your primary care practitioners while you await our services in order to monitor and ensure your safety.


We apologize for the delays; we are working hard to manage and reduce our current wait times. Thank you for your patience.

BANA clinical services are limited to Windsor and Essex County (Ontario).



BANA, provides centralized intake for new client inquiries and referrals for residents of Windsor and Essex County. This service is provided to all ages and free of charge (Ontario residents).


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**Please be advised that the above number and email and the form below are not monitored 24/7 and are not crisis services.

If you are in crisis in the Windsor-Essex Area please contact the Community Crisis Centre at 519-973-4435.

Depending on your health needs, there are many different local health care services available to you. While in many cases it is necessary to visit an emergency room, there are often other options available for non-emergency ailments.  For a list of open medical clinics in your area (Ontario) visit www.clinicseeker.com

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Direct access via Transit Windsor 1A and C1 routes. Ottawa 4 route is 2 blocks north.

Free parking on south side of building – access from either Ouellette or Dufferin