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BANA, provides centralized intake for new client inquiries and referrals for residents of Windsor and Essex County. This service is provided to all ages and free of charge (Ontario residents).


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If you have any concerns with your service or positive feed back to share, we ant to hear from you. Follow the link to share with us.


Looking to request our Health Promotion Team? Follow the link to our easy request form
and book today!

BANA clinical services are limited to Windsor and Essex County (Ontario).

For a list of Ministry of Health Funded Eating Disorder Programs in Ontario, click below.

Please note: as a result of the recent pandemic, there has been an increase in demand for eating disorder treatment across the province of Ontario. Eating disorder treatments for all ages are currently experiencing longer wait times; both BANA (adults) and weCHC-Teen Health (adolescents) are facing service delays.


Currently, we are booking assessments into the month of: February 2022
Our current wait time for treatment, once assessment is complete, is approximately: 10 months

For Adolescents:

Wait times for adolescent services may vary, and are determined by the Teen Health Centre.


If you are a parent seeking more information, please contact the Teen Health Centre, or alternatively browse our resource page under the drop-down menu “Family and Friends”. Please note, BANA does not treat individuals under the age of 20; adolescents are referred to the Teen Health Centre.

For more on supporting an adolescent with an ED, visit:

For all individuals seeking support, we recommend regular medical monitoring with your primary care practitioners while you await our services in order to monitor and ensure your safety.

For medical professionals wanting to learn more about supporting their patients during the interim period, visit: 
AED Medical Care 4th Edition

We apologize for the delays; we are working hard to manage and reduce our current wait times. Thank you for your patience.

As a result of COVID-19 and in the interest of keeping our clients, staff and community safe – as of March 23rd, 2020 – our office location will be accessed by appointment only. If you have a scheduled appointed time, the clinical staff member assigned to you will be in contact through your  pre-arranged method. During this time, voicemail options may not be accessible on a regular basis.  If you need to contact a staff member, please do so via email. We apologize for any inconvenience this may cause.

New Inquires

**Please be advised that the above number and email and the form below are not monitored 24/7 and are not crisis services.

If you are in crisis in the Windsor-Essex Area please contact the Community Crisis Centre at 519-973-4435.

Depending on your health needs, there are many different local health care services available to you. While in many cases it is necessary to visit an emergency room, there are often other options available for non-emergency ailments.  For a list of open medical clinics in your area (Ontario) visit www.clinicseeker.com

Call Toll Free


Direct access via Transit Windsor 1A and C1 routes. Ottawa 4 route is 2 blocks north.

Free parking on south side of building – access from either Ouellette or Dufferin