In partnership with Windsor Essex Community Health Centre – Teen Health, BANA provides residents of Windsor-Essex a centralized intake service.
Intake services are provided free of charge to all ages. By streamlining inquiries and access to treatment, this allows our team to provide continuity in care.
To contact the Centralized Intake Worker please call 1-855-969-5530 or complete the inquiry form below.

Please complete this intake form to begin the referral process to weCHC – Teen Health Eating Disorder Program. No doctor referral is required.

If you have specific questions regarding services and referrals, please include these in your form.

The intake worker will contact you with the information provided on your form. Please check your phone and email for next steps.

BANA requires a Primary Care Provider referral. After the completed referral is received, your file will be reviewed by our intake team. If eligible, you and/or your PCP will be contacted with a date and time to meet with a clinician for a comprehensive assessment. Following the assessment, treatment recommendations will be made and shared with you and your referring provider. If you do not meet program criteria, your PCP will be contacted with next steps and recommendations.

Please complete this inquiry form for any questions regarding eating disorder treatment services across all age groups in Windsor and Essex County.

BANA is an outpatient eating disorder clinic that provides services for those living in Windsor-Essex who are:

  • 20 and older (outpatient services)
  • 16 and older (intensive outpatient services in partnership with Windsor Regional Hospital and weCHC-Teen Health)

To be eligible for services, the individuals must:

  • Have a BMI of 16.5 or above (if your BMI is lower, please refer to the bottom of this page for more intensive options***)
  • Must be medically stable and agree to regular medical monitoring carried out by your family physician or nurse practitioner. The primary health care provider is responsible for medical monitoring while you are waiting for service and attending outpatient treatment.
  • Must be able to commit to staying alive and willing to address any life-threatening behaviours (this in includes addressing eating disorder behaviours that put your life at risk)
  • If you have additional diagnoses (depression, anxiety, PTSD, substance misuse etc.) it may be important for you to seek support to address these concerns prior to entering eating disorder treatment, if you have not done so already
  • Be able to engage in activities of daily living
  • Be ready to work on recovering from your eating disorder

Note: Your PCP must send the completed referral along with requested investigations to proceed in triaging your referral.