BANA, in partnership with the Teen Health-Windsor Essex Community Health Centre, provides centralized intake for new client inquiries and referrals for residents of Windsor and Essex County. Intake services are provided to all ages, free of charge (Ontario residents) and will streamline your access to treatment and provide a continuum of care while answering your questions and requests for assistance. BANA provides clinical treatment to the adult population only, however, our Intake Specialist will refer youth and adolescents to our community partners. The toll-free number is open weekdays from 9am – 5pm and has voice mail during off hours or if the Intake Coordinator is assisting another individual. Every effort will be made to contact you as soon as possible.
To access this service contact us at 1.855.969.5530 or submit the information form below.
Please be advised that the tollfree number and form are not monitored 24/7 and are not crisis services.
If you are in crisis in the WindsorEssex Area please contact the Community Crisis Centre at 519-973-4435
Mandatory Check-in Dates for Active BANA Clients
If you are a client on the wait list for treatment, it is required that you call Dana Dupuis between 9am and 12 noon on the dates listed below:
May 31, 2019 – June 28, 2019 – July 26, 2019
The purpose of this phone call is to confirm that you are still interested in services and would like to remain on the wait list.
If you do not reach Dana directly, please leave a voice mail message.
IF YOU MISS 3 CHECK IN DATES YOUR FILE WILL BE CLOSED.
Groups and Workshops
RSVP with your primary clinician
Eligibility for BANA’s Groups and Workshops is based on a clients individualized treatment plan. Programming is for Adults only.
Please discuss with your Clinician/Dietitian before registering.